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22 Years of Experience and Success

Shipping policy

Shipping Information

Most orders are delivered within 6–8 business days after ordering when selecting one of our flat rate shipping options. We also offer expedited shipping services that deliver in 3–6 business days.

To view exact shipping options and pricing, add items to your shopping cart and use our "estimate shipping" tool. Shipping charges are also available in the checkout area.

Flat Rate Shipping Service

Order Subtotal Shipping Cost Delivery Time
$0.01 to $12.99 $9.99 6-8 Business Days After Ordering
$13.00 to $29.99 $12.99 6-8 Business Days After Ordering
$30.00 to $49.99 $14.99 6-8 Business Days After Ordering
$50.00 to $99.99 $16.99 6-8 Business Days After Ordering
$100.00 to $149.99 $18.99 6-8 Business Days After Ordering
$150.00 to $174.99 $19.99 6-8 Business Days After Ordering
$175.00 to $199.99 $21.99 6-8 Business Days After Ordering
$200.00 to $249.99 $25.99 6-8 Business Days After Ordering
$250.00 to $299.99 $29.99 6-8 Business Days After Ordering
$300.00 to $349.99 $34.99 6-8 Business Days After Ordering
$350.00 to $399.99 $39.99 6-8 Business Days After Ordering
$400.00 or more Free* 6-8 Business Days After Ordering

Expedited Shipping Service

Service Option Shipping Cost Expected Delivery
3 Day Air Provided in checkout 5-6 Business Days After Ordering
2 Day Air Provided in checkout 4-5 Business Days After Ordering
Next Day Air Provided in checkout 3-4 Business Days After Ordering

The Fine Print

*Free Shipping Terms: Free shipping applies to stock orders that total over $400 and ship by flat rate service in the Continental United States (merchandise value only; excludes logo fees, personalization charges, or custom awards). This offer excludes Hawaii, Alaska, U.S. Territories, and APO/FPO addresses.

Order Cutoff Time: Orders received after 3pm EST Monday through Friday are considered processed the following business day.

Combined Orders: Orders containing both regular delivery items and longer lead-time items will be shipped separately based on the production time. Delivery dates will be provided in the checkout area.

Business Days & Holidays: Delivery dates apply to standard business days (Monday through Friday), excluding weekends and the following holidays: New Year's Day, Martin Luther King's Day, Washington's Birthday, Memorial Day, 4th of July, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, the Day After Thanksgiving, Christmas Eve, Christmas Day, and New Year's Eve.

Orders Requiring Additional Production Time:

  • Orders over 100 pieces total
  • Orders requiring a proof (logo, engraved acrylic, or crystal orders)
  • Orders marked as longer lead-time items (engraved acrylic awards, engraved crystal, custom award belts, etc.)
  • Custom acrylic trophies (require 2–3 weeks to produce before shipping)
  • Orders submitted as Pay by Check

Third-Party Shipping: We are unable to accept 3rd Party Shipping Account Numbers.

International Orders: Orders shipped outside the United States have different shipping options and may be subject to customs duties and fees collected by your local government upon arrival.

Damaged Goods Guarantee: In the event of damage to your package or contents during transit, TrophyPartner.com will replace the item or damaged parts free of charge. Requests must be received within 14 days of arrival.

Satisfaction & Returns: If you are not 100% satisfied with your purchase, please contact us to return, exchange, or credit your order. Please see our returns policy for details.

APO/FPO Shipments: We ship to all APO and FPO addresses via USPS Priority Mail Service, fully insured. Because exact delivery dates cannot be guaranteed, we cannot be held liable for delayed packages. Please allow 3 business days for order processing and approximately 10–20 transit days for delivery depending on location.

Expedited Shipping Rates: Rates for 3 Day Air, 2 Day Air, and Next Day Air services are determined in the shopping cart based on order weight, box dimensions and shipping distance from our warehouses.

Order Value Calculations: All shipping rate tiers are based on the merchandise subtotal value only and exclude logo fees, personalization charges, proof charges, etc.

Unforeseen Delays: Delivery delays may occur due to business closures, incorrect checkout addresses, inclement weather, acts of God, or other natural or world events.